Short Term Rental Monitoring

Short Term Rental Monitoring Service

Wellington Home Watch Offers services on an on going basis to montior your property when others are or have been on the property when you are not present.

Travel Surcharge:
All Wellington Home Watch services have a surcharge of $0.60 per kilometre for any locations beyond 15 kilometres from Fergus, Ontario.
Emergency Safety Notice – Hazard Detection

If Wellington Home Watch personnel detect unusual or potentially hazardous odours, including but not limited to natural gas, sewage, or mold, the following actions will be taken immediately for safety reasons:

  • Wellington Home Watch personnel will exit the home immediately
  • No further interior monitoring will be performed during that visit
  • The situation will be treated as a potential safety hazard
  • Wellington Home Watch will follow its published Emergency Policy for appropriate next steps

This policy exists to protect the safety of all parties and to ensure appropriate response to potentially dangerous conditions.

View the Wellington Home Watch Emergency Policy

Recommended For

  • Short term rentals (post rental)
  • Properties under renovation or construction
  • Delivery acceptance services

Short-Term Rental Monitoring Services

Critical for:
  • Absentee owners
  • HOA / bylaw compliance
  • Insurance documentation

Visit Scope (Exterior + Limited Interior)

1️⃣ Exterior Monitoring

  • Confirm doors and windows are secure
  • Visual check for signs of forced entry, damage, or vandalism
  • Observe roofline, soffits, and siding for visible damage
  • Check for accumulated mail, flyers, or signs of vacancy
  • Observe driveway, walkways, and entrances for hazards
  • Visual check for storm or weather-related damage

2️⃣ Interior Safety Monitoring (Non-Invasive)

This is not a cleaning service — it is safety-focused monitoring and oversight.

  • Visual check for obvious water leaks
  • Check for power availability (no testing)
  • Observe heating/cooling appears operational
  • Check smoke/CO detector presence (visual only)
  • Observe for unusual odours (gas, sewage, mold)

3️⃣ Turnover Verification (Big Value Add)

Turnover verification helps confirm the property is guest-ready and documents concerns promptly.

  • Confirm cleaners attended (verification only)
  • Verify general condition after turnover
  • Identify visible damage or missing items
  • Photo documentation for owner records

Service Exclusions

  • No flushing of toilets
  • No running of water
  • No appliance checks
  • No plant care
  • No concierge or errand services

4️⃣ Guest Departure Check

Performed immediately after guest checkout to confirm vacancy and document property condition.

  • Confirm guests have vacated the property
  • Confirm doors and windows are secured
  • Observe for obvious damage or concerns
  • Check for pets left behind
  • Observe for prohibited items

5️⃣ Mid-Stay Monitoring (Discreet)

Discreet exterior-only monitoring during an active guest stay.

  • Exterior monitoring only
  • Observation of visible noise indicators
  • Garbage and waste compliance observation
  • Parking compliance observation
  • No entry unless explicitly authorized

6️⃣ Incident Response (On-Call)

On-call response services available per incident.

  • Alarm response
  • Water, power, or weather alerts
  • Emergency service coordination
  • Property secured following an incident
  • Immediate owner notification

Reporting & Notification

  • Written visit report
  • Photo documentation of key areas
  • Immediate notification for urgent issues
Register for Monitoring Service

Clear Pricing. Defined Standards. No Ambiguity.

Wellington Home Watch operates under structured pricing guidelines. Service fees, premium rates, travel billing, and refund terms are clearly defined to protect both the property owner and the integrity of our operations.

View Invoicing & Payment Policy
Policy Highlights • Prepaid scheduled services
• Mileage surcharge beyond 15 km
• 1.5× & 2× premium rate structure
• Statutory holiday billing at 2×
• 7-day cancellation protection window
Short-term rental property
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