Platinum Plan – Premium Monitoring
High-touch property oversight designed for extended absences, high-value homes, and homeowners seeking the highest level of monitoring and documentation.
$0.60 per kilometre for locations beyond 15 km from Fergus, Ontario.
Recommended For
- Extended absences
- High-value or multi-level properties
- Insurance-driven visit frequency requirements
- Homeowners seeking maximum peace of mind
Visit Scope (Enhanced Interior + Exterior)
Exterior Monitoring
Includes all Silver and Gold exterior monitoring, plus:
- Silver Exterior Monitoring
- Doors and windows verified secure
- Signs of forced entry or vandalism
- Roofline, soffits, siding observed
- Mail, flyers or vacancy indicators
- Driveways and entrances observed for hazards
- Visible storm or weather damage
- Gold Exterior Monitoring
- Full perimeter walk-around
- Gate, fence, shed checks
- Outdoor water shut-off visually confirmed
- Exterior weather risk assessment
- Platinum Enhancements
- Detailed storm impact documentation
- Ice, snow and seasonal water-risk observation
- Seasonal exterior condition notes
Interior Monitoring
Includes all Silver and Gold interior monitoring, plus:
- Silver Interior Monitoring
- Visual inspection for obvious leaks
- Heating system appears operational
- Power availability confirmed
- Unusual odours observed
- General interior condition overview
- Gold Interior Monitoring
- Toilets flushed
- Faucets run briefly
- Under-sink areas checked
- Sump pump area observed
- Thermostat and ambient temperature verified
- Major appliances visually checked
- Smoke and CO detectors visually confirmed
- Pest activity observed
- Platinum Enhancements
- Full visual plumbing inspection
- Electrical panel visual check
- Humidity and condensation monitoring
- Visual HVAC system inspection
- Dehumidifier operation confirmed
- Smart-home alerts visually confirmed
Documentation & Reporting
Includes all Gold documentation, plus:
- Same-day priority reporting
- Incident summary reports
- Seasonal condition summaries
- Insurance-ready documentation on request
If Wellington Home Watch personnel detect unusual or potentially hazardous odours, including but not limited to natural gas, sewage, or mold, the following actions will be taken immediately for safety reasons:
- Wellington Home Watch personnel will exit the home immediately
- No further interior monitoring will be performed during that visit
- The situation will be treated as a potential safety hazard
- Wellington Home Watch will follow its published Emergency Policy for appropriate next steps
This policy exists to protect the safety of all parties and to ensure appropriate response to potentially dangerous conditions.
Clear Pricing. Defined Standards. No Ambiguity.
Wellington Home Watch operates under structured pricing guidelines. Service fees, premium rates, travel billing, and refund terms are clearly defined to protect both the property owner and the integrity of our operations.
View Invoicing & Payment Policy• Mileage surcharge beyond 15 km
• 1.5× & 2× premium rate structure
• Statutory holiday billing at 2×
• 7-day cancellation protection window